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Terms of Service

Last updated: November 2, 2026

These Terms of Service ("Terms") govern your use of ForgeCode, including the website forgecode.dev, the web console at console.forgecode.dev, ForgeCode cloud machines ("factories"), the forge agent software, automations and the ForgeCode LLM gateway (together, the "Service"). The Service is provided by Tailcall, Inc., a Delaware corporation ("ForgeCode", "we", "us").

By creating an account or using the Service you agree to these Terms. If you use the Service for an organization, you agree on its behalf and confirm you have authority to do so. If you have signed a separate agreement with us (for example a Master Services Agreement or order form), that agreement takes precedence where it conflicts with these Terms.

1. Accounts

  • You must provide accurate information and keep your sign-in credentials secure. We recommend enabling multi-factor authentication on the Google or GitHub account you use to sign in.
  • Accounts are personal. Do not share your account, credentials or API keys with anyone else.
  • Access may require an invitation. We may decline or remove access at our discretion during early access.
  • You are responsible for activity under your account. Tell us at once at support@tailcall.run if you suspect unauthorized use.

2. Your content

  • You keep all rights to the code, files, prompts, conversations and other content you put into the Service, and to the output the Service generates for you ("Your Content").
  • You give us permission to host, process and transmit Your Content only as needed to run, secure and support the Service for you. We do not use Your Content to train AI models.
  • You are responsible for having the rights to Your Content and to the repositories and credentials you connect.
  • AI-generated output can be wrong or insecure. Review it before you rely on it or merge it into your systems.

3. Acceptable use

You must not:

  • use the Service to break the law, infringe others' rights, or create or spread malware;
  • attack, probe or bypass the security or tenant isolation of the Service, or access other users' data;
  • use the Service's API outside the ForgeCode applications, resell it, or use it as a backend for another product;
  • use cloud machines for cryptocurrency mining, spam, or attacks on third parties;
  • place regulated data (for example payment card data or health data) in the Service unless we have agreed to it in writing.

We may suspend accounts that break these rules. Where possible we will warn you first.

4. Third-party services

  • The Service sends prompts and context to the AI model providers you choose (for example Anthropic, OpenAI, Google), either with your own API keys ("bring your own key") or through the ForgeCode LLM gateway. Their terms also apply to that use.
  • If you connect GitHub, Slack or other services, their terms apply to those services.

5. Fees

  • Paid plans, prepaid usage credit and prices are shown in the console or your order form. Fees are charged through our payment processor, Stripe.
  • Prepaid credit is used as you consume LLM gateway usage. Promotional credit may expire as stated when it is granted.
  • Except where required by law or stated otherwise, fees are non-refundable.

6. Privacy and security

  • Our Privacy Policy (https://forgecode.dev/privacy/) explains how we handle personal information.
  • We protect the Service with administrative, technical and organizational safeguards, described at https://trust.forgecode.dev. We will notify affected customers without undue delay if we learn of a security breach affecting their data.

7. Availability, changes and support

  • We work to keep the Service available but do not guarantee uninterrupted service unless a separate agreement says so.
  • We may change or improve the Service. If we remove a major feature you pay for, we will tell you in advance.
  • Support is available at support@tailcall.run.

8. Termination and data deletion

  • You can stop using the Service at any time. To delete your account and data, email support@tailcall.run from your account's email address. We complete deletion within 30 days, except data we must keep by law (for example billing records).
  • Deleting a cloud machine permanently deletes its disk, including the files on it.
  • We may suspend or end your access if you materially break these Terms, or if required by law.

9. Disclaimers and limitation of liability

  • To the extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind.
  • To the extent permitted by law, ForgeCode is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim (or USD 100 if you paid nothing).

10. Changes to these Terms

We may update these Terms. If a change is material, we will notify you (for example by email or in the console) before it takes effect. Continuing to use the Service after that means you accept the new Terms.

11. General

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Any dispute will be heard in the state or federal courts located in Delaware, and both parties consent to their jurisdiction. If a provision is unenforceable, the rest stays in effect. You may not transfer these Terms without our consent. Questions: support@tailcall.run.